Privacy

Last updated 13 September 2026

The short version

We hold your email address, your name, your fieldwork entries, and your supervisor’s name and email. We do not hold anything about your clients, we do not sell or share your information, and you can export everything or delete your account at any time.

What we collect

Because you gave it to us

  • Your email address, which is also how you sign in
  • Your name and professional credentials, which appear on verification forms
  • Your fieldwork entries: dates, start and end times, activity type, supervision format, observation, and the notes you write
  • Your supervisor’s name, email, credentials and certification number, so the forms can be produced and the signing link can be sent

Because the record has to stand up

  • When a month was submitted and signed, the name your supervisor typed, the IP address it came from, and their browser’s user-agent string
  • A cryptographic fingerprint of the exact entries that were signed
  • An append-only log of who did what and when

That signature evidence exists so the record is defensible in an audit years later. It is not analytics and it is not used for anything else.

Files you upload

You can attach documents to your record — signed verification forms, your supervision contract, certificates. We store the file itself, its name, its size and a checksum. Files are only ever served back as downloads, never rendered in the browser, and only to you and the supervisor of the track the file belongs to.

We cannot see inside your uploads, and we ask you not to put client information in them. Nothing else in this product accepts a client name — there is no field for one anywhere — and a document is the one place such details can arrive by accident. If you upload something you should not have, delete it; the file goes, and the audit log keeps only the fact that a file existed and was removed.

Programs and scripts are rejected at upload. Everything else is accepted, up to 4 MB per file.

What we deliberately do not collect

Anything identifying your clients. There is no field in this product to enter a client name, date of birth, address, medical record number or any other identifier. Clients are short codes that only you can interpret.

This is a design decision, not an oversight: it keeps protected health information off our systems by default. The exception is the files you choose to upload, described above — please keep client details out of those and out of the free-text fields.

We also do not run advertising, do not use third-party tracking or advertising cookies, and do not build a profile of you.

Your supervisor’s information

You give us your supervisor’s name and email so we can send them the month to sign. We email them only about months you submit and copies of what they have signed. We do not market to them, and they can ask us to delete their details once your supervisory relationship ends.

Who we share it with

We do not sell your information. We use a small number of providers to run the service:

  • Vercel — hosting
  • Supabase — the database, hosted on Amazon Web Services in the United States
  • Amazon Web Services (SES) — sending email
  • Stripe — payments, when paid plans are live. We never see or store your card details

They process data on our instructions in order to provide the service, and for nothing else. We will also disclose information if the law requires it.

How long we keep it

The BACB expects both you and your supervisor to retain fieldwork records for at least seven years, so we keep your record available for at least that long unless you delete it. Signed months cannot be edited — that is what makes the signature meaningful — but you can delete your account and everything in it.

If you stop paying, your record is not deleted and is not held hostage. You keep read-only access and full export, free.

Your choices

  • Export everything, at any time, in a portable format
  • Correct anything in an unsigned month yourself
  • Delete your account and its contents
  • Ask us what we hold about you

Email support@somexai.com for any of these. Depending on where you live you may have additional rights under laws such as the GDPR or the CCPA; tell us and we will honour them.

Security

There are no passwords in this product, so there are none to leak. Sign-in links and supervisor signing links are single-use, expire, and are stored only as hashes. Traffic is encrypted in transit and data is encrypted at rest by our providers.

No system is perfect. If you find a security problem, please write to support@somexai.com and we will take it seriously and act quickly.

Children

SignedHours is for practising professionals and is not intended for anyone under 18.

Changes

If we change this policy in a way that matters, we will email you before it takes effect rather than quietly updating the date at the top.